Privacy Policy – 89bed Data Protection

01 Introduction

This Privacy Policy explains how 89bed ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players and visitors who use the 89bed website and mobile application. We are committed to handling your data responsibly and transparently.

By registering an account on 89bed or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the 89bed platform.

This policy applies to all personal data collected through the 89bed website, mobile app, customer support channels, and any other interaction you have with the 89bed platform. It should be read alongside our Terms and Conditions.

02 Data We Collect

89bed collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification services. Here is a breakdown of what we collect:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.

03 How We Use Your Data

89bed uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 89bed player account, including verifying your identity and age.
• Payment Processing: To process deposits and withdrawals through bKash, Nagad, Rocket, and other approved payment methods.
• Platform Security: To detect and prevent fraud, money laundering, cheating, and other prohibited activities on the 89bed platform.
• Customer Support: To respond to your queries, complaints, and requests through live chat, email, or other support channels.
• Legal Compliance: To comply with applicable laws, regulations, and requests from law enforcement or regulatory authorities.
• Responsible Gaming: To monitor gaming behaviour and provide tools or interventions where problem gambling indicators are detected.
• Platform Improvement: To analyse usage patterns and improve the performance, design, and features of the 89bed platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have given consent or where we have a legitimate interest to do so.

04 Legal Basis for Processing

89bed processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is required to fulfil our obligations under the Terms and Conditions you agreed to when registering on 89bed — including operating your account and processing payments.
• Legal Obligation: We are required by law to collect and retain certain data, including identity verification records and financial transaction logs, for anti-money laundering and regulatory compliance purposes.
• Legitimate Interests: We process certain data — such as technical and usage data — to protect the security of the platform, prevent fraud, and improve our services, where these interests are not overridden by your rights.
• Consent: Where we rely on your consent to process data — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

05 Data Sharing

89bed does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only where necessary and under strict confidentiality obligations:

• Payment Processors: bKash, Nagad, Rocket, and other approved payment service providers require certain data to process your transactions securely.
• Identity Verification Services: Third-party KYC (Know Your Customer) providers may receive your identity documents to verify your age and identity as required by law.
• Technology Providers: Cloud hosting, platform infrastructure, and analytics providers who process data on our behalf under data processing agreements.
• Legal and Regulatory Authorities: We may disclose your data to law enforcement agencies, courts, or regulators where required by law or to protect the rights and safety of 89bed and its players.
• Fraud Prevention Services: Shared data with fraud detection partners to identify and prevent suspicious activity across the platform.

All third parties who receive your data are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the one for which it was shared.

06 Cookies & Tracking

89bed uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

We use the following types of cookies:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Preference Cookies: Remember your settings and preferences, such as language and display options, so you don't have to re-enter them each visit.
• Analytics Cookies: Help us understand how players use 89bed — which pages are visited most, where players drop off, and how the platform can be improved. Data collected is aggregated and anonymised.
• Marketing Cookies: Used to deliver relevant promotional content within the 89bed platform. These are only activated with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 89bed platform.

07 Data Security

89bed takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, alteration, or disclosure:

• All data transmitted between your device and the 89bed platform is encrypted using TLS (Transport Layer Security) protocols.
• Sensitive data such as passwords and payment details are stored using strong encryption and are never stored in plain text.
• Access to personal data within 89bed is restricted to authorised personnel only, on a strict need-to-know basis.
• Our systems are regularly monitored for vulnerabilities and undergo periodic security assessments.
• We maintain incident response procedures to handle any data security events quickly and effectively.

While we take every reasonable precaution, no online platform can guarantee 100% security. You also play a role in keeping your account safe — use a strong, unique password for your 89bed account and never share your login credentials with anyone.

08 Data Retention

89bed retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account Data: Retained for the duration of your account and for up to 5 years after account closure, as required for legal and regulatory compliance.
• Financial Transaction Records: Retained for a minimum of 5 years in accordance with anti-money laundering regulations.
• Identity Verification Documents: Retained for the period required by applicable KYC regulations, typically 5 years from the date of verification.
• Customer Support Records: Retained for up to 3 years from the date of the last interaction.
• Technical and Usage Data: Typically retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

09 Your Rights

As a player on 89bed, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected].

• Right of Access: You can request a copy of the personal data 89bed holds about you at any time.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to have it corrected.
• Right to Erasure: You can request that 89bed delete your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
• Right to Restrict Processing: You can ask us to pause the processing of your data in certain circumstances, such as while a dispute is being resolved.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format for transfer to another service provider.
• Right to Object: You can object to the processing of your data for direct marketing purposes at any time, with immediate effect.
• Right to Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

We will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

10 Children's Privacy

The 89bed platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform, we will immediately close the account, delete all associated data, and return any deposits made.

If you believe a minor has registered on 89bed, please contact us immediately at [email protected] so we can take prompt action.

11 Third-Party Links

The 89bed platform may contain links to third-party websites or services — for example, payment provider portals. These third-party sites have their own privacy policies, and 89bed is not responsible for their content or data practices.

We recommend reviewing the privacy policy of any third-party site you visit through a link on the 89bed platform before providing any personal information to them.

12 Policy Updates

89bed may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your data, we will notify registered players via email or an in-platform notification. Continued use of the 89bed platform after any changes are published constitutes your acceptance of the updated Privacy Policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 89bed handles your personal data, please get in touch with our team:

• Email: [email protected]
• Live Chat: Available 24/7 through your 89bed account dashboard
• Response Time: Data-related requests are handled within 30 days

We take all privacy concerns seriously and will do our best to resolve any issue promptly and transparently. Your trust in 89bed matters to us, and we are committed to earning it every day.